Reservations
Room availability, stay preferences, group accommodation and the conditions that apply to your booking. Our reservations team handles all enquiries promptly.
Contact
Plan the details before you arrive
Whether you are ready to book or still putting the visit together, the Marcellagrandinn team is available to help you take the next step.
Contact
How can we help?
The Marcellagrandinn team assists with reservations, arrival planning, dining enquiries and general resort services. Reach us by phone at +61 2 6772 0148 or by email at reservations@marcellagrandinn.com. You will find us at 110 Beardy Street, Armidale NSW 2350, Australia.
Guest Services
Questions about property access, resort facilities, dining options, parking and practical arrival details. Guest services is your go-to contact throughout the stay.
General Enquiries
Meetings, events, entertainment programming, gaming information and anything else you would like to know before or during your visit.
FAQ
Plan your visit
How quickly will I receive a reply?
For time-sensitive questions, calling +61 2 6772 0148 directly is the fastest route. Email enquiries sent to reservations@marcellagrandinn.com are answered as promptly as possible during operating hours.
How do I send a booking request?
Select your preferred dates using the availability tool on this page, or contact the reservations team directly by phone or email to discuss options and confirm your stay.
Where can I find opening hours?
Operating hours for individual resort areas, including dining and the gaming floor, are provided by the relevant department. Contact guest services for current information.
Can I ask about parking or transport?
Absolutely. Guest services can assist with arrival planning, including parking and any practical transport questions relevant to your visit to 110 Beardy Street, Armidale.
Can I request accessibility information?
Yes. Please describe the facilities or assistance you require when you get in touch and our team will provide the relevant details ahead of your arrival.
Where are booking terms provided?
Rate conditions, cancellation terms and payment requirements are provided alongside the confirmed booking details. Ask the reservations team if you have specific questions before confirming.